SafeToSend®- Standard Results File Layout, Field Descriptions and Integration Tips

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SafeToSend® Results File Layout:

• Unique ID: The unique database identifier provided in your file processing
• Email Address: The email address processed. For your convenience, all suggested hygiene corrections have been made.

Full Results File Layout:

• Unique ID: The unique database identifier provided in your file for processing
• Email Address: The email address processed
• Finding: A one character value representing the following result categories:
  • “E” — Error. Incomplete email address or email address with syntax errors.
  • “W” — Warning. Deliverable-but-damaging, deliverable but not best practice or hard bouncing.
  • “V” — Valid. Passed all hygiene and protection checks.
  • “D” — Duplicate. Appears more than once on your list or within our suggestions.
• Comment: Further information on the Finding value
• Comment_Code: Short code mapping to each individual Comment value
• Sugg_Email: Any suggested email correction will be populated in this column
• Sugg_Comment: May contain information regarding the presence of or lack of a suggested email address. Possible Sugg_Comment values are as follows:
  • “Suggestion not SafeToSend” — AtData applied a hygiene correction, but found the corrected version of the email address failed one or more SafetoSend® process checks.
  • “Suggestion Introduces Duplicate”— The corrected version of this email address is already present in your file or the correction has been provided elsewhere in the file.

Table of Values

				Possible Value? (Yes/No)
#	Finding	Comment	Comment_Code	Sugg_Email / Sugg_Comment
1	V	valid	V	Yes
2	V	valid SafeToSend	VS	No
3	V	customer override	CO	Yes
4	V	client exception	CE	No
5	E	missing @	A1	Yes
6	E	missing username	A2	No
7	E	missing domain	A3	No
8	E	multiple @	A4	Yes
9	E	bad character	C1	Yes
10	E	double .com	CC	Yes
11	E	bad top level domain	DT	Yes
12	E	bad length	LN	No
13	E	contains multiple typos	ML	Yes
14	E	ends with period	P2	Yes
15	E	double period in domain	P3	Yes
16	E	period following @	P4	Yes
17	E	starts with a period	P5	Yes
18	W	invalid email account	B	Yes
19	W	bad domain	DC	Yes
20	W	bogus	XB	No
21	W	client restricted	XC	No
22	W	disposable	XD	Yes
23	W	EMPS suppression	XE	No
24	W	frequent complainer	XF	No
25	W	domain specific syntax error	XH	No
26	W	language	XL	No
27	W	problematic	XP	Yes
28	W	role account	XR	No
29	W	FCC wireless	XW	No
30	W	Suspect	MR	No
31	D	duplicate	DP	Yes

COMMENT Glossary by Finding

• Finding “V” (Valid)
  Submitted email address is valid, properly constructed, and legitimate.

  Comment	Comment_Code	Possible Suggestion?	Description
  valid	V	Yes	The email address passed the majority of our SafeToSend® process however it cannot be 100% confirmed as deliverable and thus is not subject to our deliverability guarantee.
  valid SafeToSend®	VS	No	The email address passed 100% of the SafeToSend® process. Subject to deliverability guarantee.
  customer override	CO	Yes	Comment applied to cases where a parameter has disabled a flagging feature that would have deemed the email address as blocked/invalid.
  client exception	CE	No	Email address matches an entry on client provided exception.

• Finding “W” (Warning)
  Submitted address is flagged as a warning and should not be accepted

  Comment	Comment_Code	Possible Suggestion?	Description
  bad domain	DC	Yes	Email address is associated with a domain with inactive mail servers.
  bogus	XB	No	Email address with a restricted handle and/or domain which is a likely suspect for being a fake or undesirable entry.
  client restricted	XC	No	Email address matches an entry on client provided suppression.
  disposable	XD	Yes	Email address originates from a website that provides temporary email addresses.
  domain specific syntax error	XH	No	Email address failed a domain specific rule, e.g. gmail.com does not allow underscores in the address handle.
  EMPS suppression	XE	No	Email addresses belonging to DMA’s “Do Not Email List” (Electronic Mail Preference Service). Those who have registered have requested to be removed from national marketing lists.
  FCC wireless	XW	No	Email address originates from an FCC wireless domain.
  frequent complainer	XF	No	Email address owner is known to submit spam/abuse complaints.
  invalid email account	B	Yes	Email address failed AtData’s deliverability check. Our proprietary algorithm utilizes our knowledgebase of confirmed undeliverable email addresses and email specific activity to determine if the email address is valid and available to accept email.
  language	XL	No	Email address contains derogatory words.
  problematic	XP	Yes	Email address is considered as problematic – includes spamtraps and potentially toxic addresses.
  role account	XR	No	Email addresses such as sales@, info@ and webmaster@.
  Suspect	MR	No	Email address failed our manual review quality control process. (Managed Service Only)

• Finding “E” (Error)
  Submitted email address contains an error and is invalid.

  Comment	Comment_Code	Possible Suggestion?	Description
  missing @	A1	Yes	Email address is missing the “@” sign. For example: “nemohotmail.com”
  missing username	A2	No	Email address is missing the handle portion of the address. For example: “@hotmail.com”
  missing domain	A3	No	Email address is missing the domain portion of the address. For example: “nemo@”.
  multiple @	A4	Yes	Email address has multiple “@” signs. For example: “nemo@@hotmail.com”.
  bad character	C1	Yes	Email address has prohibited characters such as a bracket “[“or other unusual characters.
  double .com	CC	Yes	Email address has multiple ‘.com’s at the end of the address. For example: “[email protected]”
  bad top level domain	DT	Yes	Email address is missing the top domain, or the top level domain is invalid.
  bad length	LN	No	Email address has less than 6 characters or over 100 characters.
  contains multiple typos	ML	Yes	Email address does not meet RFC standards and/or has multiple errors.
  ends with period	P2	Yes	Email address ends with a period – For example: “[email protected].”
  double period in domain	P3	Yes	Email address has multiple periods in the domain. For example: “[email protected]”
  period following @	P4	Yes	Email address has a period after the ‘@’ sign. For example: “[email protected]”
  starts with period	P5	Yes	Email address starts with a period. For example: “[email protected]”

• Finding “D” (Duplicate)
  

  Comment	Comment_Code	Possible Suggestion?	Description
  duplicate	DP	Yes	Email Address appears more than once on your list or within our suggestions.

Suggested Actions by Finding

V: Valid. Segment records by COMMENT / COMMENT_CODE values.

“valid SafeToSend”: Message. Records with the COMMENT value “valid SafeToSend” have passed 100% of the SafeToSend® process and are subject to AtData’s deliverability guarantee.
“valid”: Message cautiously, may experience some hard bounces. The email address passed the majority of our SafeToSend® process however it cannot be 100% confirmed as deliverable and thus is not subject to our deliverability guarantee.

W: Warning. Suppress Input / Use Suggestion if available.
E: Error. Suppress Input / Use Suggestion if available.
D: Duplicate. Suppress Input